Effective Date: 01 October 2024

Vital Direction is committed to providing you with a rewarding, informative, and engaging experience on our website while safeguarding your privacy online. This privacy statement covers all websites operated by Vital Direction, including [insert website URLs], and outlines how we collect, use, and protect your personal information.

DATA COLLECTION POLICY
Collection of Information
Aggregate Data:
You may visit our websites without providing any personally identifiable information (PII). However, we do collect aggregate (non-PII) data, such as browser type, connection speed, previously viewed products, and click paths, using cookies (see the “Tracking Cookies” section below). This data helps us enhance your website experience and conduct analytic trend studies. You will be notified when your personally identifiable information is collected by any third party that is not our agent/service provider, enabling you to make an informed decision about sharing your information.

Personally Identifiable Information:
To deliver the services you’ve requested and to personalize your experience, we may ask for your PII, such as your name, postal address, email address, phone number, interests, IP address, credit card number, etc. We are dedicated to protecting this information, and it is kept strictly confidential. We do not share it with third parties who are not service providers or as described in this privacy statement without your consent.
We store the information collected through cookies and tracking technologies to create a profile of your preferences, allowing us to provide tailored promotions and marketing offers.

• We may request PII when you:
• Sign up for our free content programs or newsletters.
• Purchase products through our online store or interact with our customer service team.
• Participate in surveys on our websites.
• Access password-protected resources.
• Engage with our email communications.

Testimonials:
If you choose to submit a testimonial, we will ask for your permission to share it. You may post anonymous testimonials if preferred. To remove a testimonial, please contact Vital Direction Customer Care.

Our Promise to You
At Vital Direction, we value your privacy. The information we collect is kept strictly confidential and will not be shared, sold, or distributed to outside companies not directly involved in providing services without your consent.
We do not engage in unsolicited bulk email advertising (spam). You can opt out of any email lists, such as our newsletters, by following the instructions in each email, visiting the “My Account” section of our website, or contacting Vital Direction Customer Care.

Use of Collected Information
The information we collect may be used for any or all of the following purposes:

• To provide you with the resources, services, or products you’ve requested.
• To personalize your experience on our websites and in our communications.
• To improve our offerings based on the information and feedback we receive.
• To respond effectively to customer service requests.
• To send periodic emails related to your order or information that may interest you.

We may also disclose your PII:

• As required by law or to protect our rights or safety.
• To third-party service providers assisting with business operations.
• If Vital Direction undergoes a merger, acquisition, or sale of assets, you will be notified of changes to your information’s ownership or uses.

Tracking Cookies
A cookie is a small text file stored on a user’s device. We use both session and persistent cookies on our websites. Session cookies expire when you close your browser, while persistent cookies remain until deleted or for a specified period.
We use cookies to facilitate navigation, track user preferences, and enhance your experience. If you decline cookies, you may still use our websites, but certain areas may be limited.

Behavioral Targeting / Re-targeting
We partner with third-party ad networks to display advertising on our site or manage our advertising elsewhere. These partners use cookies and web beacons to collect non-PII about your activities and provide targeted advertising based on your interests. If you wish to opt out, you can do so, but note that you will still receive generic ads.

Links to Other Sites
Our websites may contain links to third-party sites not owned or controlled by Vital Direction. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies when you leave our site.
Access to Personally Identifiable Information
If your PII changes or you wish to deactivate your account, you can update, delete, or deactivate your information by contacting Vital Direction Customer Care. We will retain your information as long as your account is active or necessary for service provision. We will also retain and use your information as necessary to comply with legal obligations.

Security
We prioritize the security of your PII. Sensitive information, such as credit card numbers, is encrypted using secure socket layer technology (SSL). While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Email Communication Policy
In addition to the services mentioned, you may request content and email communications from Vital Direction. We aim to ensure these notifications do not lead to undesired emails. Your email address will be used to send you information related to your requested content, along with occasional updates about our services.

Changes to This Privacy Statement
If we decide to change our privacy policy, we will post the changes on this page and other appropriate locations. We reserve the right to modify this policy at any time, so please review it frequently. If we make significant changes, we will notify you via email or a notice on our websites.