Effective Date: 01 October 2024
Background:
Vital Direction (the service provider) provides a service intended for personal use.
By using services provided by Vital Direction it is implied that you, the client, have provided full
consent to be bound to the terms of the following agreement. In the case that you do not provide
consent to matter stated below you must cease use of the services provided by Vital Direction.
Use of our services:
I. The use of vital Direction service requires reasonable skill. You accept full
responsibility and liability for use of Vital direction services. You agree to use vital
Direction at your own personal risk.
II. Vital Direction cannot and will not guarantee accuracy. If you believe any
information provided by Vital Direction to be incorrect, you must not act on this
information. It is wholly at the discretion of the client to enter transactions and
should you act on information you deem incorrect; Vital Direction will not accept
liability for the consequences of such action. Furthermore, if you believe
information to be incorrect, Vital Direction kindly requests that you provide
feedback and reviews in the appropriate manner via email, website or requesting a
complaint form from the Vital Direction Administration team.
III. You are prohibited to store, copy, reproduce, sell, or distribute Vital Direction
services without obtaining prior written and signed consent by those authorised to
do so.
IV. It is the client’s responsibility to inform Vital Direction of any changes to contact
information.
V. Vital Direction merely makes suggestions in relation to potential trading
opportunities for the purpose of education. Vital Direction does not recommend
the client to enter any transactions. Trading involves significant risks and you, the
client, accept full responsibility and liability for entering any transaction.
VI. You should not enter any transaction whereby you have not fully understood the
associated risks with the transactions.
VII. Vital Direction is not a financial instrument or financial adviser and cannot be
used for any matter beyond the scope previously mentioned.
VIII. Vital Direction asks all clients to behaviour respectfully while using the service,
strong and indecent language will not be tolerated and any behaviour deemed
offensive will leave the client in breach of this agreement. Vital Direction reminds
clients of the options available, should you find the service to be unsatisfactory or
if you wish to report the actions of other users including, contacting the Vital
Direction team for assistance. All matters will be dealt with on an individual basis.
IX. Vital Direction does not offer refunds. Additionally, you reserve the right to
withdraw from Vital Directions services at any time. There is a 10-day
recommended notice period as it typically takes 3-5 business days to process your
request. Vital Direction may exercise the right to request further information
regarding your withdrawal request.
X. Vital Direction will find you wholly responsible and liable for any breach of this
agreement and reserves the right to remove and refuse service to any client in
violation of this agreement.